Shipping / Delivery
Your order will be prepared for you after receiving your payment which is usually the same day. When payment is fulfilled we will ship your order to anywhere in the world! Your order will be processed and picked up by the shipping company within 24hrs.
Please note that any changes or cancellations to an order must be made within 12hrs after placing it.
Please note that during high volume sales periods or new range releases there may be minor delays. We appreciate your patience during this time!
For shipping within the EU expect a shipping time of 5-7 days (when in stock)
For shipping in USA, EU and Australia expect a delivery time of 5-15 days, for other worldwide destinations, delivery times can be up to 20 days.
The carrier that will deliver your package, will depend on your local post carrier in your Country.
1. Do you ship internationally? How much are the shipping costs?
Yes, we do provide FREE worldwide shipping with real-time tracking info!
2. Where do you ship from?
Many of our items are shipped directly from the USA, while others may be shipped internationally, in some cases directly from our suppliers. As such if you order more than 1 item, there is a high chance that it will be shipped separately as different factories specialise in different manufacturing procedures.
3. How long will it take to receive my order?
Shipping times vary; we aim to process and ship your order within 7-12 working days. You can find expected delivery dates on the product page.
4. I have received only a part of my orders, where are the other items?
Many of our items are shipped directly from the USA, while others may be shipped internationally, in some cases directly from our suppliers.
Parcels ma experience shipping delays due to customs' security checks based on governing laws of different states. But do not worry, 99% of the time we will provide you with the tracking information for you to monitor the status of your package in real-time!
5. What about possible custom fees?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country (very rarely this happens)
6. Will my item get to me before _____?
If you plan to purchase our items as a holiday or occasional gift, we recommend purchasing in advance (check expected delivery dates on the product page)